WeeConnectPay Help Center

5 articles match Show every article

Getting Started 2

Setting up, choosing a plan, and what WeeConnectPay does and does not touch in your store.

• A tour of your WeeConnectPay dashboard What each page of your WeeConnectPay dashboard shows: Overview, Transactions, API Clients, Activity, Processing profile, Taxes, Inventory and Account, plus how times and date ranges follow your own timezone.
• Who does what: your store, WeeConnectPay, and Clover Three parties keep your online card payments running: your store platform, WeeConnectPay, and Clover. Here is what each one is responsible for, and where a question about a deposit, a chargeback, or your Clover bill belongs.

Troubleshooting 1

Payments that fail, a store that says disconnected, every error message, and how to send us a debug log.

• What "disconnected" means, and how to reconnect A disconnected store stops processing payments and hides WeeConnectPay at checkout until you sign in with Clover again. What the two disconnect messages mean, and the reconnect steps on WooCommerce, PrestaShop, a Zoho storefront and Zoho Books. WooCommerce PrestaShop Zoho

Security 1

3-D Secure: turning it on, what your customers see, and what it does for chargebacks.

• 3-D Secure, chargebacks, and liability shift What a successful 3-D Secure verification does for you: fraud chargeback liability moves to the card issuer. Which disputes that covers, which ones stay with you, and where to read the result on a payment.

Billing 1

Plans, the WeeConnectPay lines on your Clover statement, and how your money reaches you.

• How your money reaches you: settlement and payouts Where the money from a WeeConnectPay payment goes: Clover processes, settles and pays out every payment into your own Clover merchant account, WeeConnectPay never holds your funds, and payout details live in your Clover account.